29 June 2009

Kiddicare.com, the UK's largest mother and baby online retailer, use the WebDT 360 tablet PC from Xperience Wireless to enable faster order fulfilment, improved work productivity and increased picking accuracy.

Kiddicare is the largest privately owned nursery supplier to the UK public and is dedicated to first class customer service. With 80 per cent of Kiddicare's
annual turnover, which is on target for £35 million, from online sales, kiddicare.com prides itself on being the most secure, committed, reliable and trustworthy online nursery business on the net.

Xperience Wireless have been able to help Kiddicare.com ensure that they maintain their position at the top with the introduction of the WebDT360 mobile tablet PC in their online picking process. The WebDT 360 mobile tablets enable picking staff to quickly and accurately fulfil on-line orders without the use of large amounts of paper, hence reducing the need for paper to be collected and returned to the appropriate office. This has led to a fully computerised and paperless ordering system that is more efficient and ensures 24-hour delivery.

Xperience further assisted Kiddicare in the design and development of a new Picking Trolley. Now orders can be sent to the picker while on the warehouse floor.

As a result of the WebDT 360 mobile tablet and other technologies the customer receives their goods even faster. This increases the feel good experience of purchasing on-line from the UK's number 1 Mother & Baby retailer - Kiddicare.com

For more information on the WebDT360 click here.

To view the Kiddicare Case Study or learn more about what Xperience Wireless can do for retailers then please click here